A National Contact Point based in Finland says
Thank you for an excellent answer. It's the first time I've used the IPR Helpdesk and service quality seems to be spot on!
A Horizon 2020 beneficiary established in Italy tells us
We would like to specify that we refer to the IPR Helpdesk when other sources of legal advice are not completely satisfactory for us, and up to the present the choice has been successful. So thank you very much for your support.
Feedback from a satisfied Spanish research institution
Thanks to the assistance of the European IPR Helpdesk, we restarted the negotiation process with the beneficiary of our Marie Curie Action Project and hopefully we will reach a fair Partnership Agreement on the allocation of the foreground’s ownership. The support of the European IPR Helpdesk provided us with solid arguments to establish a sound framework of negotiation in which all partners feel secure. As a result of the European IPR Helpdesk’s advice, the beneficiary feels more confident on the consistency of the Partnership Agreement with the FP7 regulations and all the partners gained more clarity on their rights.
A user from a Spanish university writes
To contact the European IPR Helpdesk is the only legal help concerning FP7 contracts that is available to us, because our own legal department has little to no knowledge about the FP programme (even the English language in itself poses a problem!). So for entities like us public (university) it is of great value to have your support. Thank you very much.
An SME established in Italy tells us
Thank you for the extensive, clear and thoughtful discussion of the issue at hand. We will certainly put your advice to good use.
A Spanish SME writes
Thank you for your valuable answer and its timely arrival. It was especially useful in the subjects which were well focused and specific in the question (division of protocols and results). For more general questions, we understand that it is important to try to focus them well. The IPR Helpdesk is thus a very valuable service to ask specific questions or doubts that may arise during the project development.