Feedback from a satisfied user in Spain
Is our first time asking for your services and we are very pleased. Your comments and suggestions for sure will improve our proposal to be submitted soon. For the moment, we have neither any suggestion for you nor any negative comments.
A Spanish SME writes
Thank you for your valuable answer and its timely arrival. It was especially useful in the subjects which were well focused and specific in the question (division of protocols and results). For more general questions, we understand that it is important to try to focus them well. The IPR Helpdesk is thus a very valuable service to ask specific questions or doubts that may arise during the project development.
Feedback from a German SME
I now understand better how the Helpdesk would like to provide help. The user shall attempt to provide something that should be corrected and commented and the helpdesk will provide the professional touch and feedback. Eventually, the helpdesk can provide testimonies that reflect how the helpdesk can add values to the users.
A UK-based user writes
Thank you very much for your recent advice, which is presented very clearly and concisely. When making factsheets or newsletters about our results we have always checked the content with the author partner, and also with the whole consortium before releasing material publicly.
A UK-based IRC let us know
The service of the European IPR Helpdesk was well promoted at the EEN UK and Ireland conference in May. Thanks you.
An EEN member based in France writes
I'm a member of the Enterprise Europe Network. We are very satisfied with the answers provided by the IPR HELPDESK. The answers are very useful for the SMEs we work with. The last queries we submitted to the IPR Helpdesk were treated with high professionalism. Answers were clear, motivated and will help the SME to take a decision. Great support !