A Spanish user writes
We have met a member of your team in a meeting organized by our mother organization. Team, keep working professionally!
Feedback from a Portuguese research institution
A great and valuable support and assistance service for IP issues. I will definitely recommend it.
An SME based in the UK writes
"Very satisfied with the reply, which primarily gave a good overview and directions to useful information sites at the right level (clearly had read the question thoroughly). The reply arrived within the three working days"
A user from Japan says
I was pleased with the level of details and rapidity of the answer I got. Great job!
A UK-based SME writes
Profuse thanks for your generous reply, which addresses many of the points we were considering. We will work through it carefully and get back in touch.
A frequent user (University) of the helpline writes
I would like to stress once more the importance of the IPR Helpdesk for entities such as ours, public universities, which have no budget for legal assistance in this matter. Our own legal services have little to none experience with the Framework Programme and are often not capacitated to even process information in English. In any case, without the Helpdesk we would [...] remain in a disadvantageous position [...] in the consortium. Now, on the contrary, we feel protected and supported. Thank you again and please continue this excellent service.