A Spanish SME writes
Thank you for your valuable answer and its timely arrival. It was especially useful in the subjects which were well focused and specific in the question (division of protocols and results). For more general questions, we understand that it is important to try to focus them well. The IPR Helpdesk is thus a very valuable service to ask specific questions or doubts that may arise during the project development.
A user from a Spanish university writes
To contact the European IPR Helpdesk is the only legal help concerning FP7 contracts that is available to us, because our own legal department has little to no knowledge about the FP programme (even the English language in itself poses a problem!). So for entities like us public (university) it is of great value to have your support. Thank you very much.
Feedback from a satisfied Spanish research institution
Thanks to the assistance of the European IPR Helpdesk, we restarted the negotiation process with the beneficiary of our Marie Curie Action Project and hopefully we will reach a fair Partnership Agreement on the allocation of the foreground’s ownership. The support of the European IPR Helpdesk provided us with solid arguments to establish a sound framework of negotiation in which all partners feel secure. As a result of the European IPR Helpdesk’s advice, the beneficiary feels more confident on the consistency of the Partnership Agreement with the FP7 regulations and all the partners gained more clarity on their rights.
Feedback from a German SME
I now understand better how the Helpdesk would like to provide help. The user shall attempt to provide something that should be corrected and commented and the helpdesk will provide the professional touch and feedback. Eventually, the helpdesk can provide testimonies that reflect how the helpdesk can add values to the users.
A UK-based SME writes
Profuse thanks for your generous reply, which addresses many of the points we were considering. We will work through it carefully and get back in touch.
Feedback from a Portuguese research institution
A great and valuable support and assistance service for IP issues. I will definitely recommend it.