A user from Japan says
I was pleased with the level of details and rapidity of the answer I got. Great job!
A user from a Spanish university writes
To contact the European IPR Helpdesk is the only legal help concerning FP7 contracts that is available to us, because our own legal department has little to no knowledge about the FP programme (even the English language in itself poses a problem!). So for entities like us public (university) it is of great value to have your support. Thank you very much.
Feedback from a satisfied user in Spain
Is our first time asking for your services and we are very pleased. Your comments and suggestions for sure will improve our proposal to be submitted soon. For the moment, we have neither any suggestion for you nor any negative comments.
You are giving real examples about IPR related issues and successful ways of solving them by well managed IPR agreements. Good job!
Feedback from a German SME
I now understand better how the Helpdesk would like to provide help. The user shall attempt to provide something that should be corrected and commented and the helpdesk will provide the professional touch and feedback. Eventually, the helpdesk can provide testimonies that reflect how the helpdesk can add values to the users.
A UK-based user writes
Thank you very much for your recent advice, which is presented very clearly and concisely. When making factsheets or newsletters about our results we have always checked the content with the author partner, and also with the whole consortium before releasing material publicly.