An SME based in the UK writes
Very satisfied with the reply, which primarily gave a good overview and directions to useful information sites at the right level (clearly had read the question thoroughly). The reply arrived within the three working days.
A UK NCP tells us
Your responsiveness, willingness to search out additional useful information and general attitude is outstanding.
A National Contact Point based in Finland says
Thank you for an excellent answer. It's the first time I've used the IPR Helpdesk and service quality seems to be spot on!
A researcher from France tells us
I was very impressed with the speed, quality and depth of the response I received to my question! A million thanks!
Feedback from a satisfied Spanish research institution
Thanks to the assistance of the European IPR Helpdesk, we restarted the negotiation process with the beneficiary of our Marie Curie Action Project and hopefully we will reach a fair Partnership Agreement on the allocation of the foreground’s ownership. The support of the European IPR Helpdesk provided us with solid arguments to establish a sound framework of negotiation in which all partners feel secure. As a result of the European IPR Helpdesk’s advice, the beneficiary feels more confident on the consistency of the Partnership Agreement with the FP7 regulations and all the partners gained more clarity on their rights.
A UK-based SME writes
Profuse thanks for your generous reply, which addresses many of the points we were considering. We will work through it carefully and get back in touch.